Contract Holders

Cancel or Transfer

Manage your CareGard® contract on your terms — cancel your coverage or transfer it to a new owner. We'll guide you through every step.

1
Your Info
2
Cancellation
3
Documents
4
Review & Sign
1
Eligibility
2
Contract
3
New Owner
4
Acknowledge
5
Documents
6
Payment
7
Review & Sign
Get started

What would you like to do?

Choose an option below and we'll walk you through it.

Cancel my contract

End your CareGard® coverage — for example if you've sold the vehicle, refinanced, or no longer need the plan.

Start cancellation

Transfer to a new owner

Pass your remaining coverage to the person buying your vehicle. A $50 transfer fee applies.

Start transfer
Cancellation · Step 1 of 4

Your information

Tell us who holds the contract and which contract you'd like to cancel.

We recommend first contacting the dealer where you purchased your contract — they process cancellations and issue any refund due. If you can't reach them, you can submit a cancellation request to us directly and we'll take it from there.
Please enter the first name.
Please enter the last name.
Have more than one? Separate them with commas. Don't have it? Look up your coverage.
Enter your Contract Number or VIN.
17 characters.0/17
Please enter a valid 17-character VIN.
Please enter your street address.
Please enter your city.
State.
ZIP.
Cancellation · Step 2 of 4

Cancellation details

A few details about the cancellation itself.

Please choose a cancellation date.
Current odometer reading in miles.
Please enter the current mileage.
Please select a reason.
Cancellation · Step 3 of 4

Supporting documents

To verify your cancellation mileage, please attach one of the following.

Attach any one of these: a clear photo of your current odometer, a signed odometer disclosure form, or a bill of sale showing current mileage. This helps us process your refund accurately.

Drag & drop files here

or browse to upload — PDF, JPG, PNG · up to 25 MB each

Cancellation · Step 4 of 4

Review & sign

Confirm your details, then sign to submit your cancellation request.

Contract Holder Signature

Typed name serves as your electronic signature.
Please sign and confirm to continue.
Transfer · Step 1 of 7

Let's confirm you're eligible

A CareGard® contract can be transferred to a private buyer under a few conditions.

To transfer your contract, please confirm the following:

  • Sold to a private buyer within the last 30 days.
  • Vehicle was not traded, leased, or repossessed.
  • You have a bill of sale or title transfer document.

Please confirm the eligibility requirements above to continue. If your situation is different, call us at 817-552-4100 and our team will help you directly.

If you do not meet the requirements, please contact us at 817-552-4100.

Transfer · Step 2 of 7

Contract & vehicle

Details of the contract being transferred.

Please choose the transfer date.
Enter your Contract Number or VIN.
17 characters.
Please enter a valid 17-character VIN.
Please enter the mileage.
Transfer · Step 3 of 7

New owner information

Who is the coverage being transferred to?

Please enter the new owner's name.
Please enter the address.
City.
State.
ZIP.
Valid phone, please.
Valid email, please.
Transfer · Step 4 of 7

New owner acknowledgment

The new owner must review and agree to the terms of taking over this contract.

Please enter the city.
State.

The new owner is responsible for obtaining all service records for the vehicle. Claims may be denied if the vehicle was not maintained per the contract's requirements, before or after purchase.

New Owner Signature

Typed name serves as the new owner's electronic signature.
The new owner must agree and sign to continue.
Transfer · Step 5 of 7

Required documents

A copy of the bill of sale or title transfer is required to complete the transfer.

Please attach the Bill of Sale or Title Transfer. Maintenance records should also be passed to the new owner and kept on file — they may be requested if a claim occurs.

Drag & drop files here

or browse to upload — PDF, JPG, PNG · up to 25 MB each

Please attach the bill of sale or title transfer to continue.
Transfer · Step 6 of 7

Transfer fee

A one-time $50 fee completes your transfer request.

CareGard® Contract Transfer Fee
$50.00

How to pay: Mail a $50 check to CareGard Warranty Services, 1900 Champagne Blvd, Grapevine, TX 76051 — include your contract number, the last 6 of the VIN, and a note that your transfer request was initiated through the website. You'll submit your request on the next step; the transfer is processed once your check is received.

Transfer · Step 7 of 7

Review & sign

Confirm the details, then sign as the original owner to submit.

Original Owner Signature

Typed name serves as your electronic signature.
Please sign and confirm to continue.

Request submitted

Thanks — we've received your request and a CareGard® specialist will take it from here.

Your Reference